Integrations May 22, 2025

# Yandex Tracker + Pachca integration

> Step-by-step guide to integrating Yandex Tracker with Pachca to get task notifications in your team chat app. A detailed walkthrough with examples

Источник: https://pachca.com/en/blog/integraciya-yandeks-treker-pachka

## Step-by-step guide to integrating Yandex Tracker with Pachca to get task notifications

By Ivan Dyakonov

![Yandex Tracker + Pachca integration](https://pachca.com/blog/integraciya-yandeks-treker-pachka.jpg)

[Incoming webhooks guide](https://dev.pachca.com/guides/incoming-webhooks?utm_source=pachca.com&utm_medium=blog&utm_campaign=dev-portal)

Webhook setup, payload format and integration examples

The **Pachca × Yandex Tracker** integration sends notifications from your Tracker straight to a Pachca chat. You and your colleagues can respond to project tasks quickly, discuss them in threads and add reactions.

> **There are two ways to set up the integration:**
>
> 1.  **The simple option**. Everyone gets the same notifications in one or more chats. This works if you're building a bot just for yourself or if it's enough for the bot to post all notifications to your team's chat.
> 2.  **The advanced option**. Each colleague gets notifications only about their own tasks, in direct messages.
>
> **In this article, we'll walk through the first, simpler example:** how to set up the Yandex Tracker integration so the bot sends you a direct message whenever someone comments on your task.

**Here's how it works:**

- You create a chatbot in Pachca that pulls the information you choose from a specific queue in Yandex Tracker.
- Then you can add the bot to any chat, where it will post messages about events in that queue, or set it up to send notifications to your direct messages.

### **Step 1. Create and set up the bot in Pachca**

![Creating a chatbot for Yandex Tracker in Pachca](https://pachca.com/blog/integraciya-yandeks-treker-pachka-1761734968708-dl6a1.jpg)

**Create a new bot in Pachca:**

- Go to *"Automations" → "Integrations"*
- Select *"Chatbots and webhooks"*
- Click *"+"*
- Name your bot and add the [Yandex Tracker logo](https://ru.m.wikipedia.org/wiki/%D0%A4%D0%B0%D0%B9%D0%BB:Logo_Yandex_Tracker_2021.svg) or any other avatar
- Choose who can configure the bot. They'll see it in their Integrations section and can change its settings.
- Choose who can add your bot to chats. These users can add the bot to chats and receive its messages
- Change any other settings if needed

**Add the bot to a chat**\*

- Open the chat you need
- Go to *"Chat settings" → "Add members" → "Integrations"*

\* If you're building the bot just for yourself and it will send notifications to your direct messages, skip this step.

### **Step 2. Set up Yandex Tracker**

![Automation settings in a Yandex Tracker queue](https://pachca.com/blog/integraciya-yandeks-treker-pachka-1761734969069-2tdse.jpg)

- **Log in to Tracker**. You need admin rights for the queue you're setting up the trigger for.
- In the left panel, click *"Queues"* and select a queue.
- On the queue page, click *"Queue settings"* in the top right corner.
- In the left panel, select *"Automation"*.
- In the top right corner, click *"Create" → "Trigger".*
- Enter a name for the trigger, for example *"New comment notifications to Pachca"*.

**Set the conditions that trigger the notification**. For example, to fire the trigger when you get a new comment on a task:

- [Add the condition](https://yandex.ru/support/tracker/ru/user/set-condition) *"Event" → "Comment created".*
- Add the condition *"Assignee" → "equals" → "Me".*
- Make sure the logical operator to the left of the condition group is set to **"AND"** so the trigger fires only when all conditions are met. *If you're setting up an integration with different logic, you can use **"OR"**. To switch between **"AND/OR"**, click the block with the operator on the left.*

![Trigger conditions in Yandex Tracker](https://pachca.com/blog/integraciya-yandeks-treker-pachka-1761734969529-dmw8j.jpg)

**Set up the trigger actions and save it:**

- Click **Add action** and select **HTTP request**. Configure the request:
- Method: *"POST"*.
- Address: `https://api.pachca.com/api/shared/v1/messages`
- Authorization method: *"OAuth 2.0"*
- Token: open the bot you created in the *"Integrations"* section in Pachca and copy the *Access Token* from the *"API"* section. You'll find it in the bot's own settings.
- Token type: *"Bearer"*
- Content type: *"application/json".*
- Paste the code block below into the request body
- Replace the values in the code block with your own

> ⚠️ Pay attention to the comments in the code block **highlighted in yellow on the right**. They mark the places where you need to insert your own values or can change the format of the bot's message. You can also specify your own events.

```json
//Request body that makes the bot notify you about new comments on your tasks
{
  "message": {
    "entity_type": "user", //Set the type to "discussion" if you want the bot to post messages to a chat
    "entity_id": 515613, //Copy the link to your Pachca profile and use the digits at the end of the link. If you want the bot to post messages to a chat, paste the chat ID instead. You can copy it in the chat settings.
    "content": " [{{issue.key}} {{issue.summary}}](https://tracker.yandex.ru/{{issue.key}})
💬 {{issue.modifier}} left a new comment" //Text of the message the bot will send. Customize it and add more variables if you like. To do that, click the {} icon on the right in Yandex Tracker
  }
}
```

> **Note**: If you want to use other methods and parameters in the HTTP request, you'll find the bot API reference [in the API documentation](https://dev.pachca.com/). For example, you can set up Pachca to automatically create reminders after a certain action in Yandex Tracker.

### **Step 3. Test the integration**

![Bot notification about a comment on a task](https://pachca.com/blog/integraciya-yandeks-treker-pachka-1761734969878-x97oph.jpg)

**To check that the trigger works, leave a comment on any task where you're set as the *"Assignee"***. Done! You can set up other triggers for your needs the same way.