# Chatbot

> An interactive bot in Pachca that replies to messages automatically, following preset scripts. Built with the API and outgoing webhooks

Источник: https://pachca.com/en/glossary/chatbot

A chatbot is a program that responds to users' messages. Ways to build one:

- With the API: full control, but you need a developer
- With no-code tools (Albato, n8n): no programming required
- With an outgoing webhook: the bot responds to commands

Use cases: an FAQ bot, a support bot, order status notifications, CRM integration.

Learn more in the Help Center

[Read the article →](https://pachca.com/en/help-center/integrations/webhook)

For developers

[Docs on dev.pachca.com →](https://dev.pachca.com/guides/bots/overview?utm_source=pachca.com&utm_medium=glossary&utm_campaign=dev-portal)