# Internal communications

> How employees share work information through a team chat app: chats, channels, calls and notifications in one place

Источник: https://pachca.com/en/glossary/internal-communications

Internal communications is how information flows inside an organization. It covers:

- Vertical: between leadership and employees
- Horizontal: between peers
- Cross-functional: between departments

Strong internal communications boost engagement, speed up decisions and shape company culture. A team chat app is the main tool for day-to-day communication.