![Call transcription and AI summaries](https://pachca.com/help/transkribaciya-zvonkov.webp) # Call transcription and AI summaries > Video call transcription in Pachca, the team chat app: how to turn it on, what arrives in the thread after the meeting and how to configure AI summaries and auto-start. Step-by-step instructions with examples Источник: https://pachca.com/en/help-center/features/transkribaciya-zvonkov ## How to get a recap and a full transcript of a video call in the thread After a call, someone has to write up the results: what was decided, who's doing what and by when. Now Pachca can do it for you. It transcribes the conversation and turns it into an AI summary, a short recap of the meeting. This article explains how it works and how to set it up for your team. ### What is call transcription Transcription turns what participants say in a video call into text. During the call, Pachca keeps track of who said what. When the call ends, it posts two things to the thread under the call message, the same place where the recording arrives: - **An AI summary**: a short recap of the meeting covering what was discussed, what was decided and which tasks were planned - **The full transcript** of the conversation Everyone with access to the chat can see the results, including people who missed the meeting. ### How to turn on transcription In chats and channels, transcription starts automatically at the beginning of every call by default. You don't need to do anything. In one-on-one calls, or if auto-start is turned off for the chat, you start it manually: click "⋯" in the bottom bar of the call and choose **Start transcription**. To stop it, choose **Stop transcription** in the same menu. In group video calls, a [moderator](https://pachca.com/en/help-center/features/moderaciya-v-videochatah) can stop participants from starting transcription. They then see the note "The moderator disallowed transcription," and only moderators can start it. When the call ends, a message about it appears in the chat. Open the thread under that message: the AI summary and the full transcript arrive there, and so does the recording if it was on. There's nothing to download or forward. If transcription wasn't on for that call, there won't be any results: start it manually next time or turn on auto-start in the chat settings. Anna Walsh 08:12 2 Click "⋯" in the call bar and choose "Start transcription". ### How to configure AI summaries The settings live in the chat: click the arrow next to the video call button in the chat header and choose **Configure AI summary**. There are two settings: - **Automatic transcription**: start transcription at the beginning of every call in this chat. If you turn it off, you'll need to start transcription manually during the call. - **Summary prompt**: the instruction the AI follows to write the recap. Leave it empty to use Pachca's default prompt. For example: "Summarize the call: 2–3 sentences with the key points, then 'Decisions' and 'Tasks' with owners and deadlines." The settings apply to all calls in this chat. Product 12 members Today ! Max Collins 14:02 Quick call at 3 p.m. about the release? Twenty minutes. ! Anna Walsh 14:05 Sure. We'll grab the outcomes from the summary in the thread. Click the arrow next to the video chat button in the chat header and choose "Configure AI summary". ### Security The models for transcription and summarization are internal. They run inside Pachca's infrastructure, and the same security practices that apply to the rest of the system apply to them as well. ### What to know about the beta Transcription is in public beta, and we're rolling it out to workspaces gradually. If you don't see **Start transcription** in the call menu or **Configure AI summary** in the video call button menu, the beta hasn't reached your workspace yet. Access will come with time, and there's nothing you need to set up. Speech recognition can still get names, terms and numbers wrong, so double-check important decisions against the transcript. We keep improving the quality. Updated: September 28, 2026