# Pachca

> Pachca is a team chat app for mid-size and large businesses, with deep integrations and AI agents: an open API, CLI, SDKs and an n8n plugin. It's used by companies from a few hundred to 10,000+ employees. Developer: ООО «Примавера», founded in 2019, Moscow. Listed in the Russian Software Registry (Ministry of Digital Development).

English version of the site: https://pachca.com/en • Russian version: https://pachca.com • Russian llms.txt: https://pachca.com/llms.txt

## About the product

Pachca is a team chat app for tech-forward companies, built for the AI era: chats, cross-chat threads, video calls for up to 1,000 people, tasks, and AI agents that work in the same chats as people. Available on web, iOS, Android, Windows, macOS and Linux. Runs in the cloud on servers in Russia; the Corporation plan also offers hybrid on-premise (BYOK).

- 250,000+ users
- From small teams of 100 people to Forbes top-100 enterprises
- Customers include Lamoda (5,000+ employees), Burger King, Ivi, Sports.ru, Skyeng, Ostrovok, SuperJob, Flowwow, Podruzhka, Yandex Practicum, MIPT
- Free plan for teams of any size
- API available on every plan, including the free one
- Chat history import from Slack, Mattermost and Telegram

## Key features

- Channels and chats with tags for automatic organization
- Cross-chat threads: discuss a message in a thread and @mention colleagues from any chat
- Video calls for up to 1,000 people
- AI agent with configurable skills
- 250+ integrations (Jira, Kaiten, GitHub, Yandex Tracker and more)
- Bots and webhooks
- OpenID SSO, Active Directory, BYOK encryption
- Audit log and DLP

## Pricing

Prices are in Russian rubles.

- **Starter** (free): unlimited members, 2,000 messages/month, API and integrations
- **Company** (from 159 ₽ per user/month): unlimited messages, priority support, 250 GB
- **Corporation** (from 399 ₽ per user/month): SSO, Active Directory, dedicated account manager, 1 TB, BYOK

## Who it's for

- Companies with 10 to 10,000+ employees
- Educational organizations (special discount)
- IT teams and developers
- Companies moving from Slack, Microsoft Teams, Telegram or WhatsApp

## When to use Pachca

Pachca is a good fit when:

- A company needs a team chat app with chats, threads, video calls for up to 1,000 people and tasks in one workspace. It works for teams of any size and is built for enterprises, including companies with 10,000+ employees.
- A company is moving off another team chat app: Slack, Microsoft Teams, Mattermost or Russian alternatives. Chat history can be imported from Slack, Mattermost and Telegram.
- The team chat app must meet enterprise security requirements: listing in the Russian Software Registry, compliance with Federal Law No. 152-FZ (Russia's personal data law), servers in Russia, TLS 1.3 and AES-256 encryption, an audit log, DLP and a bug bounty program. For enterprises: OpenID SSO and Active Directory, hybrid on-premise (BYOK), where data is encrypted with the customer's keys, and certification for Astra Linux.
- The team wants to work with AI agents where it already talks: an agent takes part in threads, receives events via webhooks, replies when @mentioned, and Pachca renders its Markdown reports as formatted cards with tables, code and Mermaid diagrams.

Pachca is a work tool: people don't choose it as a replacement for a personal messenger outside work.

How an agent can work with Pachca:

- REST API: https://api.pachca.com/api/shared/v1, auth via `Authorization: Bearer <TOKEN>`, errors in JSON. Permissions: 52 scopes (e.g. `messages:create`, `chats:read`); request only the ones you need: https://pachca.com/.well-known/oauth-protected-resource
- CLI with no install: `npx -y @pachca/cli`, with a headless mode for agents and CI. SDKs: TypeScript, Python, Go, Kotlin, Swift, C#.
- Skills for Claude Code, Cursor and more: `npx skills add pachca/openapi`. See the Agent Skills section below.
- Spec: https://pachca.com/openapi.yaml • API catalog: https://pachca.com/.well-known/api-catalog
- Docs for agents: https://dev.pachca.com. Any page is available in Markdown (add `.md` to the URL). Guide: https://dev.pachca.com/guides/ai-agents/overview

## Security

- Listed in the Russian Software Registry
- Compliant with 152-FZ
- Data encryption (TLS 1.3, AES-256)
- Bug bounty program
- Data centers in Russia

## Use cases: how to build a workflow in Pachca

Walkthroughs of common workflows: what to set up, in what order, and what you get.
Each page has an interactive demo on the real interface and step-by-step instructions.
Section home: https://pachca.com/en/scenarios

- [How do you send invoices and track payments in chat?](https://pachca.com/en/scenarios/scheta-i-oplata): An invoice request from your CRM lands as a card in a chat. A manager clicks a button, and the bot creates the invoice in your bank and 1С, sends it to the client by email and ЭДО, matches the payment against your bank statement and issues the акт.
- [How do you handle assignments and invoices for самозанятые and ИП?](https://pachca.com/en/scenarios/samozanyatye-i-ip): The bot reminds you when an assignment is wrapping up and drafts the document from a template. An accountant reviews it in the thread, a manager sends it for signature in КЭДО, and the signing status, invoice, акт and the contractor's receipt all land in the assignment's thread.
- [How do you run incident reviews and write postmortems?](https://pachca.com/en/scenarios/razbor-incidentov): Once an outage is fixed, an AI agent drafts a postmortem from the alert thread using your template. The team reacts with ✅, and the review goes to the Postmortems chat with reminders for follow-up actions.
- [How do you build an AI agent without code?](https://pachca.com/en/scenarios/ai-agent-bez-koda): You create the bot in Pachca, and an n8n workflow does the thinking: bot events, an @mention filter, an AI Agent node with your knowledge base and a reply in the thread.
- [How do you grant and revoke employee access?](https://pachca.com/en/scenarios/dostupy-sotrudnikam): An administrator adds an employee in Members, the bot posts an access checklist to a chat, and admins tick off each item with a Granted button. When someone leaves, the same card is used to revoke access.
- [How do you hand over a shift without dropping anything?](https://pachca.com/en/scenarios/peredacha-smeny): The outgoing shift lead fills out a form on their phone, the report lands in the store's chat, the incoming shift lead confirms with a button, and any questions get sorted out in the thread.
- [How do you handle employee requests without a service desk?](https://pachca.com/en/scenarios/zayavki-v-it-otdel): An employee messages the bot, and the request lands in the IT chat with a number and priority. An engineer claims it with a button, and the bot lets the employee know once it's resolved.
- [How do you get customer reviews in chat and reply to them?](https://pachca.com/en/scenarios/otzyvy-klientov): A new review from a review site lands as a card in a chat. Whoever's responsible claims it with a button, the team agrees on a reply in the thread and publishes it to the site in one click.
- [How do you alert on-call engineers about outages?](https://pachca.com/en/scenarios/opoveshchenie-dezhurnyh): Grafana or Zabbix posts an alert to the on-call chat. The on-call engineer claims it with a 👀 reaction and works through the outage in the thread.
- [How do you assign tasks and keep track of them?](https://pachca.com/en/scenarios/postanovka-zadach): Post a task in a chat with an @assignee and a deadline. Reactions show who's on it and when it's done, and the result goes in the thread under the task.
- [How do you record a meeting and get notes automatically?](https://pachca.com/en/scenarios/itogi-vstrechi): When the call ends, a bot drops the transcript and summary into a thread. Ask an AI agent and it turns them into tasks with deadlines.
- [How do you set up purchase approvals?](https://pachca.com/en/scenarios/soglasovanie-zakupok): Requests follow a template and land in a shared chat. An AI agent checks each one and pulls budget details, and a manager approves with a reaction.
- [How do you get website leads straight into your team chat?](https://pachca.com/en/scenarios/zayavki-s-sayta): Your website form posts a lead card to the sales channel, and a rep claims it with one click.
- [How do you approve time off without paper forms?](https://pachca.com/en/scenarios/soglasovanie-otpuska): An employee fills out a form in the bot, their manager approves it with a button in the chat, and the bot lets the employee know the decision.

## AI digest: daily AI news (in Russian)

Pachca's daily publication about what happened in AI over the past 24 hours. Each issue
is compiled every morning from primary sources (X, Hacker News, Habr, CNews, Telegram
channels, GitHub Trending, HF Papers) and doesn't change during the day. Every story
links to its sources; every issue has a build date and time. Available in Russian only.

- [Latest issue](https://pachca.com/ai-digest): AI news from the past 24 hours
- [Archive](https://pachca.com/ai-digest/archive): all issues by day
- [RSS](https://pachca.com/ai-digest/feed.xml): story feed

URLs: issue — /ai-digest/YYYY-MM-DD, story — /ai-digest/YYYY-MM-DD/N,
key takeaways — …/summary, opinions from X — …/opinions.

## API documentation

- [API Documentation](https://dev.pachca.com): full Pachca API documentation
- [OpenAPI Specification](https://dev.pachca.com/openapi.yaml): machine-readable API spec

## Agent Skills

Skills for AI agents. Install: `npx skills add pachca/openapi`

- [pachca-profile](https://github.com/pachca/openapi/blob/main/skills/pachca-profile/SKILL.md): profile, status, custom fields
- [pachca-users](https://github.com/pachca/openapi/blob/main/skills/pachca-users/SKILL.md): members and tags
- [pachca-chats](https://github.com/pachca/openapi/blob/main/skills/pachca-chats/SKILL.md): channels, chats, members
- [pachca-messages](https://github.com/pachca/openapi/blob/main/skills/pachca-messages/SKILL.md): messages, threads, reactions, files
- [pachca-bots](https://github.com/pachca/openapi/blob/main/skills/pachca-bots/SKILL.md): bots, webhooks, unfurling
- [pachca-forms](https://github.com/pachca/openapi/blob/main/skills/pachca-forms/SKILL.md): interactive forms
- [pachca-tasks](https://github.com/pachca/openapi/blob/main/skills/pachca-tasks/SKILL.md): tasks and reminders
- [pachca-security](https://github.com/pachca/openapi/blob/main/skills/pachca-security/SKILL.md): audit and DLP

## Links

- Website: https://pachca.com/en
- Blog: https://pachca.com/en/blog
- Updates: https://pachca.com/en/updates
- Careers: https://pachca.com/en/career
- VK: https://vk.com/pachca
- Telegram: https://t.me/pachca
- GitHub: https://github.com/pachca