# What do you do when you have too many work chats and notifications?

> Too many work chats and notifications: sort chats into folders and the Unread folder, pick a notification mode for each chat, set a notification schedule and exceptions, pause notifications and agree on messaging rules with your team.

Источник: https://pachca.com/en/scenarios/mnogo-chatov-i-uvedomleniy

By default, every chat notifies you about new messages. With dozens of chats, it's easy to miss the one that matters, and your phone keeps buzzing into the evening. In Pachca you can change that: mute noisy chats, pause notifications during a meeting, keep only direct messages and mentions, and choose the hours when notifications come in. Try it in the demo below.

1 Mute a noisy chat chat menu in the list

2 Pause notifications profile menu

3 Set up notifications notification settings

4 Keep an important chat chat information

Start over

\[Team\] Marketing 8 members

Today

![Member avatar](https://pachca.com/ava-male-1.webp)

Max Collins 09:40

Quick reminder: newsletter copy is due Thursday

![Member avatar](https://pachca.com/ava-male-3.webp)

Sam Porter 09:52

Mine is ready, it's in the thread

![Member avatar](https://pachca.com/ava-female-1.webp)

Anna Walsh 10:12

The landing page layout is ready, the link is in the thread

![Member avatar](https://pachca.com/ava-male-1.webp)

Max Collins 10:20

Thanks! I'll take a look before lunch

The monitoring bot posts a hundred messages a day. Turn off notifications for this chat: the messages stay there, they just won't bother you. Every chat has this menu, just right-click it.

## Why there are so many notifications

Over time, the number of chats keeps growing: a project chat, a news channel, a chat with a monitoring bot. Each one sends notifications, and once there are hundreds of unread messages, people stop opening them and miss what matters. And if the team hasn't agreed on when to expect a reply, messages keep coming in the evening and on weekends.

You can set all of this up in Pachca in about ten minutes.

## How to sort chats into folders in Pachca

Leave chats you no longer need to be in. Sort the rest into [folders](https://pachca.com/en/help-center/features/papki), like My team, Projects and Bots and news: just drag a chat into a folder. Only you see your folders.

Turn on the [Unread folder](https://pachca.com/en/help-center/features/papka-neprochitannyh). It collects every chat with new messages, so you don't have to open each folder.

Pin the chats you need every day: right-click a chat and choose **Pin to chat list**.

## How to turn off notifications for a chat

In Pachca, the easiest way is from the chat list: right-click a chat and choose **Disable notifications**. The messages stay in the chat, you just won't be notified about them.

If you need a different mode, click the chat name, and Pachca opens its information. The bell button has three options:

- **Messages and threads**: every message plus comments in new threads.
- **Messages only**: new messages and threads you've subscribed to. A good fit for your team's chat.
- **Without notifications**: for news channels, the lunch chat and chats with bots.

📢

Company news

248 subscribers

Without notifications

Messages and threads

All messages and comments in new threads

Messages only

All new messages in chat and threads you subscribed to

Without notifications

Only replies, mentions @you, @tag, @all, @here and threads you subscribed to

Even with **Without notifications** on, you'll hear about replies to your messages and about mentions of you, your tag, @all and @here. If a teammate urgently needs you, they can [@mention you](https://pachca.com/en/help-center/features/kak-rabotayut-upominaniya-v-pachke).

## How to pause notifications

In a meeting or want to focus? In Pachca, click your profile in the bottom-left corner and choose **Disable notifications**. Pick 30 minutes, 1 hour, 2 hours, until tomorrow or a date of your own. When the time is up, Pachca turns notifications back on by itself.

So teammates know why you're not replying, set a [status](https://pachca.com/en/help-center/features/profile-status) like **In a meeting**.

## Flexible notification settings in Pachca

In the same profile menu, open **Notification settings**. These settings apply to every chat:

- **Messages and threads**: all, only direct messages and mentions, or nothing.
- **Reactions, reminders and video call starts** are turned on separately.
- **Schedule**: the days and hours to send notifications, for example weekdays from 9 a.m. to 7 p.m.

Notifications

Settings Diagnostics Exceptions3

Messages

All new messages

Direct messages and mentions

Nothing

Threads

All new messages

Mentions only

Nothing

Other notifications

Reactions

Reminders

Video call starts

Schedule

Which days to send notifications

Every day

Weekdays

What time to send notifications

All day

During specified period

Start

09:00

End

19:00

Cancel Save

## How to get notifications only from important chats

A mode you pick in the chat itself overrides the general settings. Say your general settings allow only direct messages and mentions, and your team's chat is set to **Messages only**. Then you get notified about that chat but not the others.

All these chats are listed on the **Exceptions** tab in the notification settings in the desktop app.

Notifications

Settings Diagnostics Exceptions3

![Member avatar](https://pachca.com/ava-male-1.webp)

Max Collins

Always receive notifications

🚨

Incidents

Always receive notifications

🍕

Lunch

Don't receive notifications

This is handy before a vacation: turn everything off except the direct message with your manager and the incidents chat.

## How to agree on messaging rules with your team

Settings only change notifications for you. To cut down messages for everyone, pin a few rules in a shared chat:

- Put your thought in one message instead of three in a row.
- React instead of writing "thanks" or "ok." Only the author gets notified.
- Reply in a thread, not in the main chat.
- Use @all and @here only for urgent things. They reach people even when notifications are off.
- Writing in the evening? [Schedule the message](https://pachca.com/en/help-center/features/otlozhennye-soobshcheniya) for 9 a.m.
- Keep bot messages from Jira, monitoring and your CRM in their own chats. We covered how in the use case ["How do you get Jira and release notifications?"](https://pachca.com/en/scenarios/uvedomleniya-iz-jira)

More rules are in ["Business etiquette for team chat apps"](https://pachca.com/en/blog/luchshie-praktiki-obshcheniya-v-messendzhere-ot-pachki).

## Frequently asked questions

How do I turn off notifications in every chat except the important ones?

In Notification settings, choose Nothing for messages and threads. Then in the important chats, click the chat name and pick a mode on the bell button. Those chats will show up on the Exceptions tab.

Will I get a notification if a chat's notifications are off?

Yes, if someone replies to you or mentions you, your tag, @all or @here.

How do I stop getting notifications in the evening and on weekends?

In Notification settings, under Schedule, choose Weekdays and During specified period, for example 9 a.m. to 7 p.m.
