# Why companies choose Pachca > 1,000+ organizations and 250,000+ employees use Pachca. Listed in the Russian Software Registry, 99.9% SLA, external pentests, Astra Linux and RED OS certified. Источник: https://pachca.com/en/why-pachca 1,000+ organizations and over 250,000 employees work in Pachca every day, including product teams at Alfa-Bank and PSB, Lamoda, Burger King, Ivi and teams across the Yandex ecosystem. ![BBE](https://pachca.com/logo-bbe-gray.svg) ![Lindaily](https://pachca.com/logo-lindaily-gray.svg) [Read story](https://pachca.com/en/blog/customers/lindaily) ![Ivi](https://pachca.com/logo-ivi-gray.svg) [Read story](https://pachca.com/en/blog/customers/ivi) ![Yandex Practicum](https://pachca.com/logo-yandex-practicum-gray.svg) [Read story](https://pachca.com/en/blog/customers/yandex-practicum) ![Ostrovok](https://pachca.com/logo-ostrovok-gray.svg) ![Sports](https://pachca.com/logo-sports-gray.svg) ![Lamoda](https://pachca.com/logo-lamoda-gray.svg) [Read story](https://pachca.com/en/blog/customers/lamoda) ![Burger King](https://pachca.com/logo-burger-king-gray.svg) ![Renaissance Health](https://pachca.com/renes_zdorovie_logo.svg) ![Podruzhka](https://pachca.com/logo-podruzhka-gray.svg) ![Flowwow](https://pachca.com/l-flowwow-logo-gray.svg) [Read story](https://pachca.com/en/blog/customers/flowwow) ![NetMonet](https://pachca.com/logo-netmonet-gray.svg) ![MIPT](https://pachca.com/logo-mipt-gray.svg) [Read story](https://pachca.com/en/blog/customers/mfti) ![SuperJob](https://pachca.com/logo-superjob-gray.svg) [Read story](https://pachca.com/en/blog/customers/superjob) ![Smartway](https://pachca.com/logo-smartway-gray.svg) ![BBE](https://pachca.com/logo-bbe-gray.svg) ![Lindaily](https://pachca.com/logo-lindaily-gray.svg) [Read story](https://pachca.com/en/blog/customers/lindaily) ![Ivi](https://pachca.com/logo-ivi-gray.svg) [Read story](https://pachca.com/en/blog/customers/ivi) ![Yandex Practicum](https://pachca.com/logo-yandex-practicum-gray.svg) [Read story](https://pachca.com/en/blog/customers/yandex-practicum) ![Ostrovok](https://pachca.com/logo-ostrovok-gray.svg) ![Sports](https://pachca.com/logo-sports-gray.svg) ![Lamoda](https://pachca.com/logo-lamoda-gray.svg) [Read story](https://pachca.com/en/blog/customers/lamoda) ![Burger King](https://pachca.com/logo-burger-king-gray.svg) ![Renaissance Health](https://pachca.com/renes_zdorovie_logo.svg) ![Podruzhka](https://pachca.com/logo-podruzhka-gray.svg) ![Flowwow](https://pachca.com/l-flowwow-logo-gray.svg) [Read story](https://pachca.com/en/blog/customers/flowwow) ![NetMonet](https://pachca.com/logo-netmonet-gray.svg) ![MIPT](https://pachca.com/logo-mipt-gray.svg) [Read story](https://pachca.com/en/blog/customers/mfti) ![SuperJob](https://pachca.com/logo-superjob-gray.svg) [Read story](https://pachca.com/en/blog/customers/superjob) ![Smartway](https://pachca.com/logo-smartway-gray.svg) ![BBE](https://pachca.com/logo-bbe-gray.svg) ![Lindaily](https://pachca.com/logo-lindaily-gray.svg) [Read story](https://pachca.com/en/blog/customers/lindaily) ![Ivi](https://pachca.com/logo-ivi-gray.svg) [Read story](https://pachca.com/en/blog/customers/ivi) ![Yandex Practicum](https://pachca.com/logo-yandex-practicum-gray.svg) [Read story](https://pachca.com/en/blog/customers/yandex-practicum) ![Ostrovok](https://pachca.com/logo-ostrovok-gray.svg) ![Sports](https://pachca.com/logo-sports-gray.svg) ![Lamoda](https://pachca.com/logo-lamoda-gray.svg) [Read story](https://pachca.com/en/blog/customers/lamoda) ![Burger King](https://pachca.com/logo-burger-king-gray.svg) ![Renaissance Health](https://pachca.com/renes_zdorovie_logo.svg) ![Podruzhka](https://pachca.com/logo-podruzhka-gray.svg) ![Flowwow](https://pachca.com/l-flowwow-logo-gray.svg) [Read story](https://pachca.com/en/blog/customers/flowwow) ![NetMonet](https://pachca.com/logo-netmonet-gray.svg) ![MIPT](https://pachca.com/logo-mipt-gray.svg) [Read story](https://pachca.com/en/blog/customers/mfti) ![SuperJob](https://pachca.com/logo-superjob-gray.svg) [Read story](https://pachca.com/en/blog/customers/superjob) ![Smartway](https://pachca.com/logo-smartway-gray.svg) Landing 12 members Today ![Member avatar](https://pachca.com/ava-male-3.webp) Max Collins 14:49 Hey team, we're shipping the new signup form today. Plan: roll it out this afternoon, announce on social tonight. If you spot anything weird, post it here ![Member avatar](https://pachca.com/ava-male-2.webp) Sam Porter 14:50 Posts and the newsletter are ready to go out right after the rollout. Updated the help center article for the new form ![Member avatar](https://pachca.com/ava-female-2.webp) Anna Walsh 14:51 Final form designs are in Figma, everything checks out ![Member avatar](https://pachca.com/ava-male-1.webp) Daniel Reed 14:55 Form is live, take a look pls. Checked staging and prod, all green 🎉3 ![Member avatar](https://pachca.com/ava-male-3.webp) Max Collins 14:56 Looks great 🔥 ![Member avatar](https://pachca.com/ava-female-2.webp) Anna Walsh 🤩 14:58 Photos from the shoot for the new case study — take your pick. I'll drop the originals in the project folder ![Image in chat](https://pachca.com/hero-app/photo_ski.webp) ![Image in chat](https://pachca.com/hero-app/photo_surf.webp) ![Image in chat](https://pachca.com/hero-app/photo_basket.webp) 2 Comments ✅1 ![Member avatar](https://pachca.com/ava-male-1.webp) Daniel Reed 14:59 The second one's the best, let's go with it ![Member avatar](https://pachca.com/ava-female-1.webp) Emily Carter 15:03 The signup button doesn't work on mobile, can someone take a look? 3 Comments ![Member avatar](https://pachca.com/hero-app/gitlab_avatar.webp) Gitlab 15:07 🎉 Merged into master in pachca / landing by AI agent f3a92c1: fix: touch event handler on signup form - AI agent 👀 View diff Open pull request 🚀3 ![Member avatar](https://pachca.com/ava-female-1.webp) Emily Carter 15:09 Checked on my phone, works now 🙏 ![Member avatar](https://pachca.com/ava-male-3.webp) Max Collins 15:10 Nice work, team! Posting the announcement 🎉2 ❤️1 Thread Comments 3![Member avatar](https://pachca.com/ava-male-1.webp) ![Member avatar](https://pachca.com/ava-female-1.webp) * * * ![Member avatar](https://pachca.com/ava-female-1.webp) Emily Carter 15:03 The signup button doesn't work on mobile, can someone take a look? Today ![Member avatar](https://pachca.com/ava-male-1.webp) Daniel Reed 15:04 @AI agent can you fix this? AI agent Bot 15:04 ✅ Done! Found the issue: the onClick handler wasn't firing on touch devices. What I changed: • Replaced onClick with onTouchEnd on mobile • Added a fallback for desktop github.com/pachca/landing/pull/1847 github.com PR #1847: fix/mobile-signup-button Fix touch event handler on mobile signup form ![Member avatar](https://pachca.com/ava-male-1.webp) Daniel Reed 15:05 wow, thanks! 😍1 Message... ## For teams that do their homework What IT leaders and security teams check before moving their company to a new team chat app. ### Banks and enterprises are already here Product teams at major banks like Alfa-Bank and PSB work in Pachca, along with Lamoda, Ivi, the 900+ restaurants of Burger King and teams across the Yandex ecosystem. ### One app instead of ten Threads, video calls for up to 1,000 people with recording and transcripts, tasks and 250+ integrations all live inside Pachca. The discussion, the call about it and the resulting task stay in one thread instead of scattering across different tools. ### Security you control Hybrid on-premise (BYOK): your data is encrypted with keys from your own infrastructure. Built-in DLP, separate internal and external file access, audit logs and SIEM integration. [More on security](https://pachca.com/en/security). ### Patented cross-chat threads Pull a colleague into any thread, even if they're not in the chat. The technology is patented, and it saves hundreds of forwards a day. [How cross-chat threads work](https://pachca.com/en/blog/chto-takoe-skvoznye-tredy-i-kak-ih-ispolzovat). ### Agents are part of the team @mention an agent in any chat or thread. It answers from your knowledge base, recaps discussions, drafts docs and gets things done in your tools. It's not a bot in a separate tab: Pachca is the only team chat app with agent skills and a harness built for agents. [Tools for agents](https://pachca.com/en/blog/pachka-ai-agenty-instrumenty-dlya-razrabotchikov). ### Support from real people We reply in chat within 10–15 minutes, 7 days a week. Our backlog is driven by user requests, and you can see what's next on our public [roadmap](https://pachca.com/en/roadmap). 250,000+ people use Pachca daily 1,000+ organizations chose Pachca 50,000+ in the largest workspace 90% employee engagement ## What our users say Join the Pachca community. [Pachca community chat](https://telegram.me/pachca_friends) > Пользуюсь как сотрудник компании. Приятно удивлена тем, что все работает идеально, без сбоев. Интуитивно понятный интерфейс. Dassha22 App Store ![App Store](https://pachca.com/apple.svg) > Удобный внутренний мессенджер, в котором очень быстро можно найти нужного человека, — это огромный плюс Алина Lamoda ![Google Play](https://pachca.com/android.svg) > Главный плюс — разделение рабочих и личных чатов. Весь необходимый функционал присутствует Andrew Play Store ![Google Play](https://pachca.com/android.svg) > Использую приложение в проектной организации, очень нравится тенденция по постоянному добавлению новых фич, разрабам спасибо! GoodfreeG App Store ![App Store](https://pachca.com/apple.svg) > Нравится возможность быстрого информирования коллег по поводу чего-то важного Владислав RB.RU ![Google Play](https://pachca.com/android.svg) > Отличный сервис, закрывает все наши потребности, используем на регулярной основе. Очень удобно разделять и ставить задачи сотрудникам Slawon33 App Store ![App Store](https://pachca.com/apple.svg) > Нравится гибкость использования, а также возможность оставлять заметки себе и коллегам Амина YouTalk ![Google Play](https://pachca.com/android.svg) > Отличный сервис с богатым функционалом и активной поддержкой. Сквозные треды one love 🔥 Максим Play Store ![Google Play](https://pachca.com/android.svg) > Удобное и простое в работе приложение Алексей Play Store ![Google Play](https://pachca.com/android.svg) ## How Pachca stacks up We keep a detailed comparison of Russian and international team chat apps. Here's a slice of it: the things you notice in everyday work. | Feature | Pachca | VK Teams | Compass | MTS Link | eXpress | Yandex 360 | | --- | --- | --- | --- | --- | --- | --- | | Video calls right in chat | up to 1,000 | up to 500 | up to 1,000 | up to 1,000 | up to 512 | up to 500 | | Cross-chat threads | yes | no | no | no | no | no | | Custom emoji reactions | yes | no | no | no | no | no | | Recurring scheduled messages | yes | no | no | no | no | no | | Drafts list | yes | limited | no | limited | limited | limited | | See who read a message | yes | yes | no | no | yes | yes | | File previews in chat | yes | no | yes | no | yes | no | | Notifications by time and type | yes | yes | yes | no | no | no | | Call transcription | yes | no | no | yes | yes | yes | | AI meeting notes | yes | no | no | yes | no | yes | | Free guest access | yes | no | yes | yes | yes | no | | Voice messages | yes | yes | limited | limited | yes | yes | yes partial no Part of our comparison table: 18 team chat apps and 100+ criteria, updated August 2026. Get the full table [Pachca vs Slack](https://pachca.com/en/comparisons/slack)[Pachca vs Microsoft Teams](https://pachca.com/en/comparisons/ms-teams)[Pachca vs Telegram](https://pachca.com/en/comparisons/telegram)[Pachca vs WhatsApp](https://pachca.com/en/comparisons/whatsapp)[Pachca vs Discord](https://pachca.com/en/comparisons/discord)[Pachca vs Self-hosted apps](https://pachca.com/en/comparisons/self-host)[Pachca vs Ecosystem apps](https://pachca.com/en/comparisons/ecosystem)[All comparisons](https://pachca.com/en/comparisons) ## Customer stories. [All stories](https://pachca.com/en/blog/customers) Teams across every industry have moved their work conversations to Pachca. Here's how the switch went and what changed. ![Burger King](https://pachca.com/superjob_case_cover.webp) [Read the story ](https://pachca.com/en/blog/customers/burger-king) ![Burger King](https://pachca.com/logo-burger-king-white.svg) A 900+ restaurant chain chose Pachca out of 15 team chat apps ![Yandex Practicum](https://pachca.com/practicum_case_cover.webp) [Read the story ](https://pachca.com/en/blog/customers/yandex-practicum) ![Yandex Practicum](https://pachca.com/logo-yandex-practicum-white.svg) Supporting 30,000+ students at a leading EdTech platform ![Ivi](https://pachca.com/ivi_case_cover.webp) [Read the story ](https://pachca.com/en/blog/customers/ivi) ![Ivi](https://pachca.com/logo-ivi-white.svg) 1,000+ employees at a streaming service chat in Pachca ![lamoda](https://pachca.com/lamoda_case_cover.webp) [Read the story ](https://pachca.com/en/blog/customers/lamoda) ![lamoda](https://pachca.com/logo-lamoda-white.svg) 5,000+ employees moved over after years on Microsoft Teams ![lindaily](https://pachca.com/lindaily_case_cover.webp) [Read the story ](https://pachca.com/en/blog/customers/lindaily) ![lindaily](https://pachca.com/logo-lindaily-white.svg) How a major textile company left Microsoft Teams ## Frequently asked questions about Pachca ### Is Pachca listed in the Russian Software Registry? Yes, Pachca is listed in the [Russian Software Registry](https://reestr.digital.gov.ru/reestr/388632/) (entry No. 388632). For companies, that means the subscription is VAT-exempt and Pachca meets import substitution requirements. ### What uptime does Pachca guarantee? Contracts on the Corporation plan include a 99.9% uptime SLA. If we fall short of it, we issue credits to affected companies. Details are on our [security page](https://pachca.com/en/security). ### How is Pachca's security verified? Every year, independent experts audit Pachca: Codeby (2024), Bastion (2025) and Positive Technologies (2026). We also run internal pentests based on the OWASP WSTG methodology and have a bug bounty program. ### How safe is it to keep work conversations in Pachca? Data is encrypted both at rest and in transit: TLS v1.3, DTLS, SRTP, AES. Servers are located in Russia, and Pachca complies with Federal Law No. 152-FZ (Russia's personal data law). DLP, real-time antivirus scanning and an audit log with API access are built in. Learn more on our [security page](https://pachca.com/en/security). ### Is Pachca a good fit for enterprises? Yes. Pachca runs workspaces with 50,000 active employees. The Corporation plan includes hybrid on-premise (BYOK) and integrations with your corporate infrastructure: SSO, Active Directory/LDAP, SIEM. Learn more on our [Enterprise page](https://pachca.com/en/for-corporations). ### Does Pachca run on Russian operating systems? Yes, Pachca is certified for Astra Linux and RED OS, so it works for companies that have switched or are switching to Russian operating systems. ### Can we bring over data from our current team chat app? Yes, you can import data from [Slack](https://pachca.com/help-center/administration/import-slack), [Mattermost](https://pachca.com/help-center/administration/import-mattermost) and [Telegram](https://pachca.com/help-center/administration/import-telegram), including chats, attachments, emoji and reactions. Slack and Mattermost imports are available with annual billing, and Telegram import works on any paid plan. ### How is Pachca different from team chat apps built into big tech ecosystems? Pachca is a focused product: we build one thing, a team chat app with video calls, not a dozen products at once. See the detailed comparison on our [Pachca vs ecosystem team chat apps](https://pachca.com/en/comparisons/ecosystem) page. ## Put Pachca to work. Invite your team and start chatting. It's free. [Start for free](https://app.pachca.com/signup)