Use cases for teams
Workflows you can set up in chat in 15 minutes
Approvals, requests, on-call rotations, stand-ups and AI agents. Try each use case hands-on in an interactive demo, then set it up for your team with a short guide.
New
The latest use cases in the catalog.
What do you do when you have too many work chats and notifications?An employee sorts chats into folders, turns off notifications in noisy chats and sets a schedule, while mentions and direct messages still come through right away.
How do you run one-on-one meetings with employees?The manager calls the employee from a direct message and turns on transcription, the AI summary and transcript land in the thread as .md files after the call, and the manager sets reminders for the agreements.
How do you book meeting rooms?Every morning a bot posts the meeting rooms' free time, an employee picks a room and a time in a form, and the bot checks that it's free and removes the booked time from the message.
Employee and customer requests arrive as cards, and decisions take a button or a reaction.
How do you arrange a visitor pass for a guest?An employee fills out a bot form in the Visitor passes chat, the office manager orders the pass in the building’s system, and when the guest arrives, the bot lets the employee know in the thread under the request.
How do you submit a hiring request?A manager fills out a bot form in Pachca, the director and the HR BP approve the request, and a recruiter claims it and asks questions in the thread.
How do you handle repair and facilities requests in chat?An employee sends a request with a photo and location to the facilities bot, the facilities manager claims it with a button, the bot shows the room's repair history and tells the employee when it's done.
Invoices, акты, receipts, orders and offboarding without email and paper forms.
How do you approve payments?An employee submits a vendor invoice through a bot form, and a manager approves it with a button in the Payments chat. The accountant then pays it and attaches the payment order in the thread.
How do you collect receipts and employee expense reports in chat?An employee sends a receipt to the bot, the expense lands as a card in the accounting chat, and the accountant approves it with a button. At the end of the month the bot compiles the авансовые отчёты and sends them for signature.
How do you get employees to sign off on documents?HR publishes an order with an Acknowledged button, the bot records the date and time, reminds those who haven't clicked and compiles the acknowledgement sheet.
Alerts, incidents, access and bots that think with an n8n workflow.
How does AI handle first-line support requests?An AI agent triages the request, finds the answer in the knowledge base and writes a draft, the support rep checks it and sends it to the customer, and anything about money or outages goes straight to people.
How do you get Jira and release notifications?A bot posts new bugs, status changes and version releases from Jira to the team chat. A developer claims an issue with a reaction, and the details are discussed in the thread under the notification.
How can a manager use AI for reports and planning?An AI agent builds the weekly report from the chat's threads, the AI summary lands in the thread after a call, and the agent drafts the plan for the week for the manager to check and send.
Tasks with an owner and a deadline, status updates before the standup and minutes after the call.
- How do you run one-on-one meetings with employees?The manager calls the employee from a direct message and turns on transcription, the AI summary and transcript land in the thread as .md files after the call, and the manager sets reminders for the agreements.
- How do you book meeting rooms?Every morning a bot posts the meeting rooms' free time, an employee picks a room and a time in a form, and the bot checks that it's free and removes the booked time from the message.
How do you run sprint planning and retros in a chat?The planning outcomes arrive as an AI summary in the thread under the call, the retro runs in a thread with voting by reactions, and for each agreement the facilitator creates a reminder with an owner and a due date.
Sales and customers
Leads and reviews land in chat, a rep claims them with a button and replies from the thread.
How do you get customer reviews in chat and reply to them?A new review from a review site lands as a card in a chat. Whoever's in charge claims it with a button. The team agrees on a reply in the thread and posts it to the site in one click.
How do you get website leads straight into your team chat?Your website form posts a lead card to the sales channel, and a rep claims it with one click.
Moving from another messenger, remote teams, employee training and talking to students.
- What do you do when you have too many work chats and notifications?An employee sorts chats into folders, turns off notifications in noisy chats and sets a schedule, while mentions and direct messages still come through right away.
How do you move your team chat to a Russian messenger?The archive from Slack, Mattermost or Telegram moves into Pachca with its authors and threads, chats are created before the team arrives, and questions about the move go in a chat of their own.
How do you run online employee training?Each course has its own channel with a pinned syllabus. Sessions run as calls in the channel, the recording and notes land in the thread under the call, and that's where the trainer posts the assignment and answers questions.
Other
Use cases that don't fit the other sections.
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