Pachca glossary
113 team chat terms explained, from API to Workspace
Pachca's permission hierarchy: Owner, Administrator, Employee, Editor and Guest, each with different capabilities
Account→Your personal Pachca login, tied to an email address. One account lets you join several workspaces with a different role in each
Administrator→A Pachca role with extended permissions: administrators manage members, configure the workspace, and create chats and bots
Agent harness→The software layer around a language model that turns it into a working agent: the execution loop, tools, context, memory and limits
Agent memory→What an AI agent remembers between steps and conversations: the conversation history, user preferences and results of past tasks
Agent orchestration→Coordinating how AI agents work: who picks up a task, what order the steps run in, how data gets passed along and what happens when something fails
Agent Skills→Ready-made instructions that teach an AI agent to work with a specific service. Pachca's skills install with one command and work with 40+ agents
Agentic workflow→A process where an AI agent breaks a task into steps, calls tools and checks the result on its own, instead of following a predefined script
AI agent→A program built on a language model that decides for itself which steps and tools a task needs. In Pachca, agents work in threads alongside your team
AI summary→A short recap of a long text written by a language model: a meeting, a thread or a document. In Pachca, a call's AI summary arrives in the thread after the meeting
AI teammate→An AI agent that works on your team like another colleague: it has a name, people @mention it in threads and it replies right there
API→Pachca's programming interface for automation: send messages and manage chats and members over a REST API
Archive→A place for chats you no longer need in Pachca: they disappear from your main list but keep their history, show up in search and are easy to restore
Async communication→A way of working together in a team chat app without expecting instant replies. Ideal for distributed teams and for protecting focus time
Attachment→A file attached to a message in Pachca: documents, images and videos up to 4 GB, with previews right in the chat
Avatar→Your profile picture in Pachca. It shows up in chats and mentions and helps teammates recognize you
Pachca's indicator for unread messages: a red circle with a number on the chat icon, in the sidebar and on the app icon
Bot→A virtual member in Pachca for automation: it pulls data from external systems and posts notifications to chats, without using a seat
BYOK→Bring Your Own Key in Pachca: your company controls the encryption keys through its own KMS for maximum protection of company data
A text version of a Pachca video call: after the meeting, an AI summary (a short recap) and the full transcript arrive in the thread
Channel→A Pachca chat type for announcements: only editors can post and everyone else reads. Ideal for company news
Chat→A Pachca chat where every member can post. Great for team discussions and projects
Chat filters→Filter your Pachca chats by type, members and activity. Find the chat you need among hundreds of conversations
Chat members→The list of employees who have access to a specific Pachca chat. It shows their roles and lets you manage who's in
Chat types→The kinds of chats in Pachca: chats for discussion, channels for announcements and direct messages between employees
Chatbot→An interactive bot in Pachca that answers messages automatically based on set scenarios. Built with the API and outgoing webhooks
Chats→The umbrella term for every kind of conversation in Pachca: chats, channels and direct messages
Comment→A comment on a message inside a thread in Pachca. It keeps the context of the discussion and doesn't clutter the main chat
Context window→How much text a language model can take into account at once. It's measured in tokens and limits how much chat history and documentation an agent can see
Cross-chat threads→A Pachca feature that lets you invite teammates into a thread even if they aren't in the main chat. Widen the discussion without adding people to the chat
Custom reactions→Your company's own emoji for reacting to messages in Pachca: logos, team memes and special approval icons
Custom status→A personal status with an emoji and text in your Pachca profile. It tells teammates whether you're busy, how you're doing or where you are
A short daily team meeting to sync on progress. In Pachca, you can run it over a video call or async in a thread
DEK→Data Encryption Key: a unique key that encrypts each message in Pachca. Part of the BYOK setup for maximum data protection
Delivery status→Check marks under a Pachca message: one means delivered, two mean read. They tell you whether your message got through
Desktop app→Pachca for your computer: native notifications, keyboard shortcuts and no browser required
Direct messages→A private chat between two people in Pachca. For one-on-one questions and confidential conversations
Draft→An unsent message that Pachca saves automatically. Your text won't get lost if you close the app or switch chats
A channel role in Pachca with permission to post. Regular members can only read, while editors create content
Emoji→Icons for expressing emotions in Pachca messages and reactions. Standard emoji, plus custom ones your company can upload
Employee→The standard role in Pachca: access to chats, creating chats and joining calls, without admin permissions
Encryption→How Pachca protects company data: encryption in transit (TLS) and at rest, plus the option to use your own keys (BYOK)
Export→Download your Pachca message history as a file for archiving, audits or data migration
A video meeting in Pachca with several participants: screen sharing, in-call chat, recording and calendar integration
Group tag→A way to group employees in Pachca by department or project. Mentioning a tag notifies everyone in it and adds them to chats
Guardrails→Rules and technical limits that keep an AI agent within the scope of its task: access controls, limits, filters and human approval
Guest→A free Pachca role for outside collaborators with access to one chat and limited features. Ideal for contractors and partners
Language model answers that sound convincing but aren't true: made-up numbers, links, quotes or API methods
Human-AI team→A team where people and AI agents work together in the same chats and threads, on shared tasks. In Pachca, you bring an agent into a discussion with an @mention
Human-in-the-loop→An approach where a person reviews and approves an AI agent's actions at key steps. In Pachca, an agent can prepare a draft, and you send it
Hybrid work→A mix of office and remote days. Pachca keeps everyone connected, wherever they happen to be working
A Pachca URL that receives automatic notifications from external services: CRMs, task trackers, monitoring and other systems
Integration→Connect your work tools to Pachca: CRMs, task trackers, monitoring and other systems via the API and webhooks
Internal communications→How employees share work information through a team chat app: chats, channels, calls and notifications in one place
Key Encryption Key: a key that encrypts other keys in Pachca's BYOK setup. It's derived from the master key stored in your KMS, fully under your company's control
Keyboard shortcuts→Hotkeys that speed up your work in Pachca: Ctrl+K to search, Ctrl+Enter to send, Ctrl+/ for the full list
KMS→Key Management Service: an external service that stores master encryption keys. Pachca supports Yandex Cloud KMS and HashiCorp Vault
A large language model: a neural network trained on massive amounts of text. LLMs power ChatGPT, Claude and the AI agents you connect to Pachca
LLM token→The unit of text a language model counts in: a word or part of one. Tokens measure the context window, the length of a request and what an LLM costs to run
llms.txt→A file that describes a website for language models. Pachca has llms.txt files for the site and the API: drop one link into your prompt and the agent figures out the API
Lobby→The screen where you pick a workspace after logging in to Pachca. It shows every company you belong to
A markup language for formatting Pachca messages: **bold**, *italic*, `code`, lists and headings without a complex editor
MCP→Model Context Protocol: an open protocol for connecting AI agents to external data and tools. Pachca's docs are available to agents through the Context7 MCP server
Mention→Get a teammate's attention in Pachca with @name or @tag. They'll get a notification even if the chat is muted
Message template→Ready-made text you can send in a click in Pachca. Saves time on answers and instructions you repeat often
Mobile app→Pachca for iPhone and Android: push notifications, chats, calls and full sync with the desktop app
Multi-agent system→Several AI agents that split a task into parts: each one handles its own piece, and the results come together at the end
Multi-guest→An extended guest role in Pachca that gives outside collaborators access to several chats. A good fit for long-term partnerships
Mute→Turn off notifications for a specific Pachca chat. Messages still arrive, but no sounds or pop-ups distract you
Getting new employees up to speed in Pachca: learning materials, guides and automatically adding them to the right chats
OpenAPI→A standard for describing REST APIs in a machine-readable way. Developers generate clients and SDKs from Pachca's OpenAPI spec, and AI agents use it to learn the API
Outgoing webhook→A URL that receives events from Pachca: new messages, reactions and chat updates. The foundation for building integrations and bots
Owner→The highest access level in Pachca: full control over the workspace, managing administrators, data export and deleting the company
A command-line tool for working with the Pachca API. It runs without installation via npx and works well for AI agents, scripts and CI
Pinned message→An important message pinned to the top of a Pachca chat. Everyone in the chat can see it, which makes it handy for announcements and key links
Private chat→A Pachca chat with restricted access: only invited members can read and post. Ideal for confidential discussions
Profile→An employee's personal page in Pachca: contact details, job title, department, avatar and other info for teammates
Prompt→A text request to a language model or AI agent. In Pachca, a prompt is just a regular message where you @mention an agent in a thread
Public chat→A Pachca chat any employee can join on their own. Ideal for general discussions and company news
Public note→An important announcement or set of instructions pinned in a Pachca chat. Everyone can see it, and it won't get lost in the message feed
Push notification→A Pachca alert on your phone: you hear about new messages instantly, even when the app is closed
Retrieval-augmented generation: the model first finds the right documents, then answers based on them. It's how an AI agent answers from your company's knowledge base
Reaction→A quick way to respond to a Pachca message with an emoji. It shows how you feel about something without writing a reply
Reminder→Pachca's built-in task tool: create reminders, set deadlines and track progress right in the team chat app
Remote work→Working outside the office. Pachca keeps remote teams connected through chats and video calls
Roles→How permissions are split up in Pachca: Owner, Administrator, Employee and Guest, each with a different set of capabilities
Send a Pachca message at a time you choose. Handy for teams across time zones and for planning communication ahead
Screen sharing→Show your screen to teammates during a Pachca video call: for presentations, collaboration and walkthroughs
Shadow AI→When employees use AI tools for work outside company rules, for example through personal accounts. According to Pachca's research, 58% of AI users do this
Sidebar→The navigation panel on the left side of Pachca: chat folders, pinned contacts, search and workspace settings
Single pane of glass→An approach where all your work communication, from chats to calls to notifications, lives in one team chat app
Slack import→Move your chat history, messages and files from Slack to Pachca so your team can switch over seamlessly
SSO→Single sign-on to Pachca with your company account: works with Active Directory, Google Workspace, Keycloak and other IdPs
Sticker→A large image for expressing emotions in Pachca chats. Upload your own sticker packs to give chats your company's style
Storage→Pachca's cloud file storage: documents, images and videos are available to the whole team from any device
Storage limit→The maximum amount of files you can store in a Pachca workspace. It depends on your plan, and each file can be up to 4 GB
Sync→Instant syncing of your Pachca messages, files and settings across all your devices
System prompt→Baseline instructions an AI agent gets before any user request: its role, rules of behavior, available tools and limits
Formatting options in Pachca messages: bold and italics, lists, code and links
Thread→A string of comments under a Pachca message. It keeps the context of the discussion, doesn't clutter the main chat and notifies only the people involved
Token→A secret key that authorizes requests to the Pachca API. You create it in your workspace settings, and bots and integrations use it
Tool calling→A language model's ability to use external functions like APIs, search and databases. It's what lets an AI agent take action, not just answer
Two-factor authentication→An extra layer of protection for your Pachca account: along with the code from your email, you enter a code from an authenticator app when you log in
Video meetings in Pachca: up to 1,000 participants, screen sharing, recording and calendar integration
Video call moderator→A role in Pachca group video calls: the moderator manages mics, cameras, screen sharing, recording and transcription, and can appoint co-moderators for big calls
Video conferencing→Technology for online meetings with video and audio. In Pachca, video conferencing is built right into the team chat app for seamless work