Why companies choose Pachca
1,000+ organizations and over 250,000 employees work in Pachca every day, including product teams at Alfa-Bank and PSB, Lamoda, Burger King, Ivi and teams across the Yandex ecosystem.
12 members
For teams that do their homework
What IT leaders and security teams check before moving their company to a new team chat app.
Banks and enterprises are already here
Product teams at major banks like Alfa-Bank and PSB work in Pachca, along with Lamoda, Ivi, the 900+ restaurants of Burger King and teams across the Yandex ecosystem.
One app instead of ten
Threads, video calls for up to 1,000 people with recording and transcripts, tasks and 250+ integrations all live inside Pachca. The discussion, the call about it and the resulting task stay in one thread instead of scattering across different tools.
Security you control
Hybrid on-premise (BYOK): your data is encrypted with keys from your own infrastructure. Built-in DLP, separate internal and external file access, audit logs and SIEM integration. More on security.
Patented cross-chat threads
Pull a colleague into a thread in any chat, even if they're not in that chat. The technology is patented, and it saves hundreds of forwards a day. How cross-chat threads work.
Agents are part of the team
@mention an agent in any chat or thread. It answers from your knowledge base, recaps discussions, drafts docs and gets things done in your tools. It's not a bot in a separate tab: Pachca is the only team chat app with agent skills and a harness built for agents. Tools for agents.
Support from real people
We reply in chat within 15 minutes, 7 days a week. Our backlog is built from user requests, and you can see what's next on our public roadmap.
How Pachca stacks up
We keep a detailed comparison of Russian and international team chat apps. Here's a slice of it: the things you notice in everyday work.
| Feature | Pachca | VK Teams | Compass | MTS Link | eXpress | Yandex 360 |
|---|---|---|---|---|---|---|
| Video calls right in chat | up to 1,000 | up to 500 | up to 1,000 | up to 1,000 | up to 512 | up to 500 |
| Cross-chat threads | yes | no | no | no | no | no |
| Custom emoji reactions | yes | no | no | no | no | no |
| Recurring scheduled messages | yes | no | no | no | no | no |
| Drafts list | yes | limited | no | limited | limited | limited |
| See who read a message | yes | yes | no | no | yes | yes |
| File previews in chat | yes | no | yes | no | yes | no |
| Notifications by time and type | yes | yes | yes | no | no | no |
| Call transcription | yes | no | no | yes | yes | yes |
| AI meeting notes | yes | no | no | yes | no | yes |
| Free guest access | yes | no | yes | yes | yes | no |
| Voice messages | yes | yes | limited | limited | yes | yes |
Part of our comparison table: 18 team chat apps and 100+ criteria, updated August 2026.
Customer stories.
All storiesTeams across every industry have moved their work conversations to Pachca. Here's how the switch went and what changed.













