How to collect feedback fast in a team chat app

Collecting feedback in a large organization is tricky, to say the least. A bot that gathers feedback and offers a gift in return can make it a lot easier. Here's how it works, using student feedback as an example.

You can build a bot like this with the API. Use the "New message" method to post to the shared group or cohort chats, inviting students to leave feedback through a link in the message and get a gift for it.

Students fill out the feedback form. One of the questions asks for the email address their Pachca account is registered with.

Once the responses are in, export the emails of the students who completed the survey. Pass those emails to the "List employees" method to get their user IDs.

Then use the "New message" method again to send gifts by direct message, using each user's ID, to everyone who left feedback.

This way you automate data collection and can spend the time you save on analyzing the responses. And if you want to automate even more routine work, see how the AI agent in Pachca works. It lives in threads and runs multistep tasks on its own.