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Bulk messaging through the API

Bulk messaging use cases, with examples from education

ByMaria Pitateleva
Bulk messaging through the API

At work and in education, you often need to send the same message to a lot of users at once: announcements, notices or course completion certificates for students. Here's how to speed up and automate that.

With Pachca's open API, you can set up all kinds of bulk messaging flows. When you set up the integration, you can:

  • choose which users get the message
  • set the number of messages (a message sequence)
  • set the send time
  • check message delivery

Here are some concrete examples from education to show how you can use it.

Mail carrier bot

Pick the users you want to message, enter a list of their Pachca emails and the message text. Both mentors and student support admins can use this bot, so you can send messages to students, mentors and teachers alike. Keep in mind that the message will come from the bot, not from your personal account. We also recommend setting up a report that's generated after each send: what went out, what didn't and so on. Sometimes a message won't get through because users change their email in Pachca.

Mail carrier bot sending students a homework reminder

Assistant bot

An assistant bot can work the same way. It sends a sequence of messages, and you control the timing and the order.

Sending digital certificates

You can use a similar setup to send digital certificates after students finish a course. Messages can go straight to their direct messages.

With an integration like this, mentors, teachers and admins can spend more time helping students and on creative work, instead of routine tasks our bots can handle for them. And our AI agent in Pachca now takes on some of that work too.

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