What's in Pachca

Pachca is a team chat app for modern teams. It brings work chats, a members directory, a task tracker and video calls into one place, so you don't have to jump between a dozen apps and lose focus. Pachca is easy to pick up, and this quick tour covers all the main sections and the most useful in-chat features.

Sidebar

In the sidebar, you'll find your workspaces, search, Threads, Favorites, Tasks, Automations, Members, Drafts, your chat list, your profile and system notifications.

Chat types

Pachca has private and public chats. Both come in two formats: chats, where everyone can post, and channels, where only editors can post. Anyone can join a public chat. Only invited members can join a private one.

Organizing chats

Chats, channels and direct messages each have their own group in the sidebar. You can also organize any chats into folders. To add a chat to a folder, just drag it there. Your folders are visible only to you.

Chat settings

On the right side of the screen, there's a separate panel for managing the chat. Here you can turn notifications on or off, so only what matters gets your attention. You can also make a channel private or public and invite new members to the chat.

Threads

You can comment on any message in a chat and start a full discussion. The whole discussion stays in the thread, while the chat keeps only what matters most. Notifications about new comments in threads appear in the Threads tab in the sidebar.

Emoji and reactions

People often use emoji or react to messages. To pick an emoji, click the emoji icon at the bottom of the chat. To quickly add a reaction, right-click the message, or hover over it and click the reaction icon. On mobile, long-press a message to do any of this.

Message statuses

Gray check mark: the message has been delivered. Blue check mark: the message has been read. Hover over the check mark to see who read it.

Drafts

Drafts keeps all your unsent messages in one place, so you can come back and finish them on any device.

Teamwork features

The top right corner of every chat has four sections: the public note, tasks, video calls and chat info. We've already covered chat info, so here's a look at the rest.

Public note

You can write any text in the public note. It stays in place and is visible to all chat members. Use it to keep useful links, plans or any other text at hand.

Reminders

Reminders help you plan your workday. You can set a reminder for a specific chat and add a time, a description and the people to remind. Reminders from all your chats are collected in the Reminders section in the sidebar.

Video calls

Calls support up to 1,000 participants and include screen sharing, recording and a thread for chatting during the call. Group video calls also have moderators who help run large meetings. Learn more in New video calls in Pachca.

To start a video call, click the video call button in a chat → Go to video call. To join an ongoing call, hover over the call icon next to the chat in the sidebar, or click the Join call system button in the chat. To share a link to the call, click the call icon → Copy link and send it. To keep the call private, regenerate the link from time to time in Link settings.

Workspaces

In Pachca, you can be a member of several workspaces and quickly switch between them. You don't need to enter a one-time code every time you switch accounts.

This comes in handy if, for example, you use Pachca both for work and for online courses.

To add a new workspace or manage your current one, click your company name in the top left corner of the screen. A menu with actions and settings opens.

Inviting your team

A team chat app works best with your whole team in it. There are two ways to invite people: by email or with a link. Go to Members (by default, it's under More in the sidebar) and click Add member.

Group tags

For example, a "Sales" group tag can give someone access to all the chats for sales managers. Just add the tag to the chats and assign it to the member. Learn more about tags in this article.